Healthybaby logo
Healthybaby logo

All articles

Subscription

How does the subscription work? Do you automatically increase the diaper size for me?

Because every baby grows at different rates, our subscription does not automatically increase sizing based on your baby's age. With that said, our subscription is flexible, you can login at any time to change your diaper size, push out the date out o

When will I know when my subscription is going to auto renew?

Three days before your order is set to auto renew, we will send you an email as a reminder, with a link to your account in case you'd like to make any changes. You can also manage your subscription at any time by logging in to your account and select

How do I change my subscription size?

Please follow the instructions below to update your sizing information for your subscription. Please also feel free to email and we are happy to update your sizing information for you!. Click on your account in the upper right hand corner, type in yo

We’re currently going through more diapers than the monthly subscription, is there a way to add an additional one or two packs of diapers to our shipment?

Absolutely, you have a few options here. The easiest thing would be to edit your subscription frequency to every two or three weeks. This can be done in your customer portal, or please contact us at [email protected] for further assistance.

What if my baby grows out of the diaper size in the middle of my bundle and I have extra packages of diapers that don’t fit?

For outgrowing diaper size mid month, we don't see this happen too much, as you start to know when the diapers are getting too small, and can update your subscription. With that said, if you ever end up with a couple of packs of diapers that are too